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Epicor Prism Introduces AI-Driven Solutions For Faster Supply Chain Operations

Friday, 17 January 2025, 14:42 Hrs

Epicor, a pioneer in the world of industry-specific enterprise software designed to boost company expansion, has announced the introduction of Epicor Prism. This network of vertical artificial intelligence agents was created specifically for supply chain businesses. With their user-friendly, conversational ERP powered by AI, Epicor Prism makes it easier for companies and their workforce to find options and recommendations for challenging company demands. This facilitates more rapid decision-making and action. Epicor Kinetic, a component of the Epicor Industry ERP Cloud, will be used primarily in the implementation of Epicor Prism.

Arturo Buzzalino, the Chief Innovations Officer at Epicor says, “With the help of Epicor Prism, users can unleash the potential of their data to make well-informed decisions and take formerly unthinkable action. The vertical AI agents in Epicor Prism swiftly identify and provide the best responses or suggestions based on a user's preferences. It gives consumers essential information without imposing technological challenges, reducing the hassle in the way they have historically extracted knowledge from enterprise data.”

Primarily Designed for Supply Chain Sectors

Developed over 50 years of supply chain innovation, Epicor's distinctive wing of industry-specific data structure underpins the purpose-built Epicor Prism. In the framework of its native Epicor ERP platform, its users coordinate with Epicor Prism, while a network of vertical AI agents works together in the background to successfully deal with queries.

The vertical AI agents from Epicor Prism have a wide range of uses to increase productivity and speed while addressing intricate business requirements. For example, customers may use conversational ERP to obtain insights into manufacturing, purchasing, and logistics without requiring manual file searches, or they can use Epicor Prism as a coding assistant to expedite the development of automated business processes. Additionally, by automatically submitting RFQs to the supplier network and analyzing bids to identify the lowest rates and quickest delivery alternatives, Epicor Prism may streamline supplier contacts, speeding up the purchasing process.

According to Tyler Madsen, Director of Madsen's Custom Cabinets, a Canadian company which has become a part of the Epicor Prism Early Adopter Program, "Epicor Prism will enable us to diminish numerous routine tasks so our employees can concentrate on more strategic endeavors. We regularly update hundreds of line-item due dates related to our tasks, for instance, and this requires several hours per week. We think that by using Epicor Prism, our team will be able to dedicate a lot more time for production and customer satisfaction rather than scheduling. That is significantly enhancing our company's worth."

Converting ERP into an Action System

Epicor is radically rethinking ERP software using AI to better serve supply chain sectors and their employees. Epicor's cognitive ERP vision is driving the company's transformation of traditional ERP from a record-keeping system to an action-oriented system. The exclusive integration of data structures, AI, and industry-focused ERP in Epicor Prism enables users to quickly and accurately uncover insights to address industry-specific problems inside the comfortable framework of their Epicor solutions.

According to Mickey North Rizza, Group Vice President of Enterprise Software at IDC, "AI-infused ERP will contribute to substantial improvements in decision-making, planning, service to customers, and overall administrative productivity. In addition to making, it easier for Epicor users to overcome industry-specific problems, Epicor Prism is a dynamic platform that can help accelerate those industries into a new era of technological empowerment."

Epicor is establishing a new standard with Epicor Prism for how AI-powered conversational ERP can streamline intricate processes and drive efficiency in supply chain sectors, enabling companies to take more rapid and intelligent action than in the past.

 

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